Return & Refund Policy

📄 Return & Refund Policy – KKdukaan.shop

Thank you for shopping with KKdukaan.shop. Hamari priority hai ki aapko best shopping experience mile. Agar aap apne order se satisfied nahi hain, to aap neeche diye gaye terms ke according return ya refund request kar sakte hain.

🔁 Return Policy

• Aap product receive hone ke 7 din ke andar return request kar sakte hain
• Product unused, original condition aur packaging me hona chahiye
• Damaged ya defective product ke case me return accept kiya jayega
• Kuch items (jaise personal use products) returnable nahi hote

❌ Non-Returnable Items

• Used products
• Personal care items
• Clearance / sale items (agar mention ho)

💰 Refund Policy

• Return approve hone ke baad 5–7 working days me refund process ho jayega
• Refund same payment method me diya jayega (UPI, Bank, Card)
• COD orders ke liye refund bank transfer ya UPI se hoga

🔄 Replacement Policy

• Agar product damaged ya wrong deliver hua hai, to replacement available hoga
• Replacement request bhi 7 din ke andar karna hoga

🚚 Return Process

1. Hume contact karein (email ya phone)
2. Order details share karein
3. Hamari team return pickup arrange karegi ya instructions degi
4. Product receive hone ke baad refund initiate hoga

⚠️ Important Notes

• Product ka unboxing video hona helpful rahega (damage proof ke liye)
• Return approve hona company ke inspection par depend karega

📞 Contact Us

Agar aapko koi bhi help chahiye, to aap humse contact kar sakte hain:

📧 Email: support@kkdukaan.shop